Is HiAnime Not Working? Complete Guide to Fix All Issues in 2026

Anime fans worldwide recognize HiAnime as one of the most popular platforms to stream their favorite shows. With its extensive library of anime content available for free, it’s no surprise that many viewers rely on this platform daily. However, like any streaming service, HiAnime occasionally experiences technical difficulties that can disrupt your viewing experience.

If you’ve encountered the frustrating situation where HiAnime is not working properly, you’re not alone. From loading problems to playback issues, many users face challenges when trying to enjoy their favorite anime series.

In this comprehensive guide, we’ll explore the most common reasons why HiAnime might not be working for you and provide step-by-step solutions to get you back to watching anime as quickly as possible.

Key Takeaways

• DNS Configuration Issues are among the most common reasons HiAnime stops working, particularly with certain ISPs that block access to the site. Changing your DNS settings to Cloudflare’s 1.1.1.1 can often resolve these problems.
• Browser Cache Problems can prevent proper site loading. Clearing your browser cache regularly helps maintain smooth site performance and eliminates many common errors.
• VPN Usage may be needed in some regions where HiAnime access is restricted. A VPN can bypass these restrictions, but it might also cause connectivity issues if not properly configured.
• Server Downtime happens occasionally as the site handles millions of visitors daily. During peak hours, the servers may become overloaded, causing temporary access problems.
• Device Compatibility matters as some older devices or browsers may not support the video players used by HiAnime.
• Ad Blockers can sometimes interfere with the site’s functionality. Temporarily disabling your ad blocker might fix loading issues.
• Network Connectivity problems on your end can affect streaming quality. Testing your internet speed and stability is important when troubleshooting.
• Alternative Domain Names like hianime.mn, hianime.tv, or other proxies can be used if the main hianime.to domain is unavailable.
• Browser Extensions might conflict with HiAnime’s video players. Try using incognito mode or disabling extensions to see if that resolves the issue.
• Community Forums on HiAnime and Reddit regularly discuss current outages and share working solutions for the latest problems.

Understanding What HiAnime Is

HiAnime is a free anime streaming platform that has gained massive popularity among anime enthusiasts worldwide. The site allows users to watch English subbed and dubbed anime online without requiring registration or payment. What sets HiAnime apart from many other streaming platforms is its user-friendly interface, extensive library of content, and the ability to stream in high definition quality.

Originally known as AniWatch, the site rebranded to HiAnime in early 2024 and has continued to grow its user base. According to recent reports, HiAnime attracts over 300 million visits monthly, even surpassing some mainstream streaming platforms like Disney+ in traffic volume. The site offers everything from popular mainstream titles like “Attack on Titan” and “Jujutsu Kaisen” to niche anime series that might be harder to find elsewhere.

However, it’s important to note that HiAnime operates in a legal gray area. The site doesn’t own the rights to the content it streams, which means it’s considered a piracy platform by many entertainment companies and legal streaming services. This status has implications for how the site operates and the technical challenges it faces, including potential blocking by certain internet service providers or periodic domain changes to avoid shutdowns.

Despite these challenges, HiAnime remains popular because it provides free access to anime content that might otherwise require subscriptions to multiple legitimate streaming services. Users enjoy features like watchlists, comment sections, and a community forum where fellow anime fans can discuss shows and report any technical issues they encounter.

Common Reasons Why HiAnime Is Not Working

When you find yourself unable to access HiAnime or experience problems using the site, several common issues could be to blame. Understanding these root causes can help you apply the right fix more quickly.

DNS Configuration Problems

One of the most reported issues with HiAnime access comes from DNS resolution failures. Many internet service providers (ISPs) block access to certain websites, including streaming platforms like HiAnime, through their default DNS settings. This blocking is particularly common in countries with strict copyright enforcement or in regions where ISPs actively try to limit access to piracy-related content.

Users frequently report getting errors like “This site can’t be reached” or “DNS_PROBE_FINISHED_NXDOMAIN” when trying to access HiAnime. These error messages typically indicate that your browser cannot translate the HiAnime domain name into an IP address, preventing you from connecting to the site.

Browser-Related Issues

Your browser settings and configuration can significantly impact your ability to use HiAnime properly. Outdated browser versions might lack support for the video players and technologies that HiAnime uses. Similarly, accumulated cache and cookies can cause conflicts with how the site loads and functions.

Many users find that HiAnime works perfectly in one browser but not in another, suggesting that browser-specific settings or extensions might be interfering with the site. For example, the Brave browser has had known compatibility issues with HiAnime that required specific solutions.

Video Player Malfunctions

Even when the HiAnime website loads correctly, you might encounter problems with the video player itself. Common issues include:

• Black screen when trying to play videos
• Videos that start but freeze after a few seconds
• Audio playing without video or vice versa
• Error messages like “This video file cannot be played (Error Code: 102630)”
• Endless buffering despite having a good internet connection

These problems can stem from incompatibilities between your device and the video player, issues with the specific server hosting the video, or conflicts with browser extensions.

Server Downtime and Maintenance

Like any popular website, HiAnime occasionally experiences server outages or scheduled maintenance periods. During these times, the site might be completely inaccessible or function improperly. The massive traffic that HiAnime handles can sometimes lead to server overloads, especially during peak viewing hours or when highly anticipated new episodes are released.

When the servers are down, users typically see error messages like “503 Service Unavailable” or simply cannot connect to the website at all.

Regional Restrictions and ISP Blocking

In some countries, internet service providers actively block access to websites associated with piracy or unauthorized content distribution. If you live in such a region, you might find that HiAnime is inaccessible through your normal internet connection, even though the site itself is functioning properly for users in other locations.

Additionally, some schools, workplaces, and public WiFi networks implement content filtering that could prevent access to streaming sites like HiAnime.

Browser-Specific Solutions for HiAnime Issues

Different browsers can experience unique problems when accessing HiAnime. Here’s how to address browser-specific issues that might be preventing you from enjoying your anime.

Chrome Fixes for HiAnime

Google Chrome is one of the most popular browsers for streaming, but it can sometimes have compatibility issues with HiAnime. Users often report problems related to DNS configuration and cache buildup.

To fix Chrome-specific issues:

1. Open Chrome and click on the three dots in the top-right corner
2. Go to Settings > Privacy and security
3. Search for “Use secure DNS” in the settings search bar
4. Enable this option and select “Cloudflare (1.1.1.1)” from the dropdown menu

This DNS change has resolved access problems for many users, especially in regions where ISPs might be blocking HiAnime. If this doesn’t work, try clearing your browser data:

1. Go to Settings > Privacy and security > Clear browsing data
2. Select “All time” from the time range dropdown
3. Check the boxes for Cookies, Cache, and Browsing history
4. Click “Clear data”

Many users have reported that Chrome’s hardware acceleration feature can cause video playback issues. To disable it:

1. Go to Settings > System
2. Turn off “Use hardware acceleration when available”
3. Restart Chrome and try HiAnime again

Firefox Troubleshooting

Mozilla Firefox users experiencing problems with HiAnime can try these specific fixes:

1. Update Firefox to the latest version
2. Go to Options > General > scroll down to Network Settings
3. Click “Settings” and select “Enable DNS over HTTPS”
4. Choose “Cloudflare” as your provider

If videos still won’t play, try disabling tracking protection for HiAnime:

1. Click the shield icon in the address bar when on HiAnime
2. Turn off “Enhanced Tracking Protection” for the site
3. Refresh the page and try playing videos again

Brave Browser Solutions

The Brave browser has had some specific compatibility issues with HiAnime. Users report videos not loading or the site being inaccessible. To fix these problems:

1. Click the Brave shield icon in the address bar
2. Make sure shields are turned ON for the site
3. Click the “tune” icon on the left side of the address bar
4. Go to Site settings
5. Under Permissions, ensure that JavaScript is allowed
6. Set Brave shields to “Standard” instead of “Aggressive”

For persistent issues, some users have found success by:

1. Going to brave://settings/shields
2. Disabling “Prevent sites from fingerprinting me based on my language preferences”
3. Restarting Brave and trying HiAnime again

Network and DNS Configuration Fixes

Network configuration problems are among the most common reasons why HiAnime might not work correctly. By adjusting your DNS settings and network configuration, you can often bypass restrictions and improve your connection to the site.

Changing DNS Settings

DNS (Domain Name System) settings act as the internet’s phone book, translating website names into IP addresses. By default, your device uses the DNS servers provided by your Internet Service Provider (ISP), which might block access to certain sites like HiAnime.

For Windows users:

1. Right-click on the Network icon in your taskbar
2. Select “Network and Internet settings”
3. Click on “Change adapter options”
4. Right-click on your active connection and select “Properties”
5. Select “Internet Protocol Version 4 (TCP/IPv4)” and click “Properties”
6. Select “Use the following DNS server addresses”
7. Enter these values:

• Preferred DNS server: 1.1.1.1 (Cloudflare)
• Alternate DNS server: 1.0.0.1 (Cloudflare)

1. Click “OK” and close all windows
2. Restart your browser and try accessing HiAnime again

For Mac users:

1. Go to System Preferences > Network
2. Select your active connection and click “Advanced”
3. Go to the DNS tab
4. Click the “+” button to add new DNS servers
5. Add 1.1.1.1 and 1.0.0.1
6. Click “OK” and then “Apply”

For mobile devices:

1. Download the 1.1.1.1 app by Cloudflare (available on iOS and Android)
2. Follow the app’s instructions to set up the DNS change
3. Alternatively, on Android, you can manually change DNS in Settings > Network & Internet > Private DNS

Using VPN to Access HiAnime

If changing DNS doesn’t resolve your access issues, using a Virtual Private Network (VPN) can be an effective solution. A VPN masks your actual location and routes your traffic through servers in different countries, allowing you to bypass regional restrictions.

When selecting a VPN for accessing HiAnime:

1. Choose a reputable VPN service with servers in countries where HiAnime is accessible (Germany has been reported to work well)
2. After installing the VPN, connect to a server in the selected country
3. Clear your browser cache
4. Try accessing HiAnime again

Many users report that free VPNs like ProtonVPN or Windscribe work well enough for basic access. However, for better streaming quality and reliability, a premium VPN service might be worth considering.

Checking Router and Firewall Settings

Sometimes, your router’s configuration or firewall settings might be blocking HiAnime:

1. Access your router’s admin panel (typically by entering 192.168.0.1 or 192.168.1.1 in your browser)
2. Look for firewall settings or content filtering options
3. Make sure there are no blocks on streaming websites or specific domains
4. If possible, temporarily disable the firewall to check if it’s causing the issue

For Windows Firewall:

1. Search for “Windows Defender Firewall” in the start menu
2. Select “Allow an app or feature through Windows Defender Firewall”
3. Make sure your browser is allowed for both private and public networks
4. If needed, temporarily turn off the firewall to test if it’s blocking HiAnime

Solving Video Playback Problems on HiAnime

Even when you can access the HiAnime website, you might encounter problems with video playback. These issues can range from videos not loading at all to freezing, buffering, or displaying error messages.

Fixing Black Screen Issues

A common complaint among HiAnime users is seeing a black screen instead of the video content. To resolve this issue:

1. Try different servers: HiAnime typically offers multiple servers for each video. Look for server options like “Vidstream” or “Megacloud” and switch between them until you find one that works.
2. Enable JavaScript: Videos won’t play if JavaScript is disabled in your browser. Ensure it’s enabled by checking your browser settings.
3. Disable Hardware Acceleration: This feature can sometimes cause compatibility issues with video players.

• In Chrome: Settings > System > Use hardware acceleration when available (turn off)
• In Firefox: Settings > General > Performance > Use recommended performance settings (uncheck)

1. Update your graphics drivers: Outdated graphics drivers can cause video rendering problems. Visit your graphics card manufacturer’s website (NVIDIA, AMD, Intel) and download the latest drivers.
2. Try the VPN toggle trick: Some users report success with this method:

• Enable your VPN and try to play the video
• When you see the error, turn off the VPN
• Try playing the video again

Dealing with Buffering and Loading Issues

Constant buffering can ruin your anime viewing experience. Here’s how to address these frustrating delays:

1. Check your internet speed: Use a service like speedtest.net to verify your connection is fast enough (at least 5 Mbps for HD streaming).
2. Close background applications: Other programs using your internet connection can reduce available bandwidth for streaming.
3. Use a wired connection: If possible, connect your device directly to your router with an Ethernet cable instead of using WiFi.
4. Lower the video quality: Sometimes the automatic quality selection is too high for your current connection. Look for quality settings in the video player and select a lower resolution.
5. Try different times of day: HiAnime servers may be overloaded during peak hours. Trying during off-peak times might give you better results.

Resolving “Video Cannot Be Played” Errors

If you see error messages like “This video file cannot be played (Error Code: 102630)” or similar, try these solutions:

1. Clear your browser cache completely:

• In Chrome: Press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac)
• Select “All time” for the time range
• Check all options and click “Clear data”

1. Disable browser extensions:

• Try watching in incognito/private mode first to see if extensions are the problem
• If that works, disable extensions one by one in regular browsing mode to identify the culprit

1. Update your browser: Make sure you’re using the latest version of your browser.
2. Try a different browser: If nothing else works, switch to a different browser entirely.
3. Check for codec issues: Some browsers may need additional codecs to play certain video formats. Try using VLC or another media player with wider codec support.

Alternative Methods to Access HiAnime

When the main HiAnime website is inaccessible, you can try several alternative approaches to continue watching your favorite anime without interruption.

Using Official HiAnime Proxies

HiAnime maintains several official proxy sites that mirror the main website’s content. These alternative domains function identically to the main site but might be accessible when the primary domain is blocked or experiencing issues. Some of the official proxy domains include:

• hianime.mn
• hianime.nz
• hianime.bz
• hianime.pe
• hianimez.is
• hianimez.to

To use these proxies:

1. Simply replace the “.to” in the regular HiAnime URL with one of the alternative domain extensions
2. Bookmark working alternatives for future access
3. If one proxy isn’t working, try another until you find one that functions properly

Remember that these proxies are officially maintained by the same team behind HiAnime, so they’re safe to use and provide the same content as the main site.

Mobile App Workarounds

While HiAnime doesn’t have an official mobile app, some users have found workarounds for mobile viewing:

1. Use a mobile browser with desktop mode enabled: Some features work better when you request the desktop version of the site on your mobile device.
2. Try progressive web apps: Some browsers allow you to save HiAnime as a progressive web app that functions similarly to a native app.
3. Third-party anime apps: There are several third-party anime streaming apps that aggregate content from various sources, including HiAnime. However, exercise caution with these apps, as they might contain unwanted ads or potentially harmful content.
4. Install browser extensions that optimize mobile viewing: For Android users, browsers like Kiwi Browser support desktop extensions that can enhance the streaming experience.

Other Anime Streaming Alternatives

If HiAnime continues to have issues, you might want to try one of these alternative anime streaming platforms:

1. 9anime: A popular alternative with a large library similar to HiAnime.
2. Crunchyroll: A legal streaming platform with a free tier (with ads) and subscription options.
3. AnimeLab: Available in select regions, offers both free and premium options.
4. Bilibili: Popular in Asia but has some English content available.
5. HIDIVE: Focuses on dubbed anime and less mainstream titles.
6. AnimeShow.tv: Another free alternative with a decent selection.

Many users keep multiple anime sites bookmarked so they can quickly switch to an alternative when their preferred platform experiences issues.

Preventive Measures for Smooth HiAnime Experience

Rather than waiting for problems to occur, you can take several preventive steps to minimize disruptions to your anime watching experience on HiAnime.

Recommended Browser Settings

Optimizing your browser settings can help prevent many common issues before they happen:

1. Keep your browser updated: Browsers regularly release updates that fix security vulnerabilities and improve compatibility with websites like HiAnime.
2. Set up optimal cache management:

• Configure your browser to clear cache periodically but not too frequently
• In Chrome: Settings > Privacy and Security > Cookies and other site data > “Keep local data only until you quit your browser”

1. Configure browser privacy settings:

• Disable strict tracking prevention for HiAnime
• Allow JavaScript for HiAnime
• Set cookie permissions to “Allow” for HiAnime

1. Install the right extensions:

• Consider using an ad-blocker that’s compatible with video streaming (like uBlock Origin)
• Install extensions that improve video playback like “Video Downloader professional” or “Enhancer for YouTube™” (works on many video platforms)

1. Optimize browser memory usage:

• Limit the number of open tabs when streaming
• Use extensions like “The Great Suspender” to reduce memory usage from inactive tabs

Keeping Track of Site Status

Staying informed about HiAnime’s current status can help you quickly determine whether an issue is on your end or affecting all users:

1. Check HiAnime’s community forum: The official community section often posts announcements about known issues and maintenance.
2. Follow HiAnime on social media: Look for official accounts or community-run pages that post updates about site status.
3. Use downtime checkers: Websites like “Down for Everyone or Just Me” or “Downdetector” can tell you if others are experiencing issues with HiAnime.
4. Join HiAnime communities on Reddit: Subreddits like r/HiAnimeZone or r/animepiracy often have the latest information on site issues and fixes.
5. Bookmark alternative sites: Keep a list of working alternatives ready for immediate use if HiAnime goes down.

Regular Maintenance of Your Devices

Proper maintenance of your devices can prevent many streaming issues:

1. Clear cache and cookies regularly: Set a schedule to clear browsing data at least once a month.
2. Update operating system: Keep Windows, macOS, Android, or iOS updated to the latest version.
3. Scan for malware: Run regular malware scans to ensure no malicious software is interfering with your browsing.
4. Check router firmware: Update your router firmware regularly and perform occasional router restarts.
5. Monitor system resources: Use task manager (Windows) or Activity Monitor (Mac) to check if your system has enough resources for smooth streaming.

Understanding Legal Aspects of HiAnime

While this guide focuses on technical solutions for HiAnime access issues, it’s important to understand the legal context of using such streaming platforms.

Legal Status of Free Anime Streaming

HiAnime operates in a legal gray area that users should be aware of:

1. Copyright considerations: Most content on HiAnime is copyrighted material being distributed without explicit permission from rights holders. The site itself doesn’t host the content but embeds or links to videos hosted elsewhere.
2. Streaming vs. downloading: In many countries, streaming content (watching without downloading) exists in a legal gray area, while downloading copyrighted content without permission is more clearly illegal.
3. Regional variations: Legal perspectives on streaming copyrighted content vary widely by country. Some nations aggressively enforce copyright laws, while others have more relaxed approaches.
4. Industry response: The anime industry has been increasing efforts to combat piracy, including pursuing legal action against major piracy sites. This is partly why sites like HiAnime occasionally face downtime or need to change domains.

Safe Browsing Practices

Regardless of where you stand on the legality issue, if you choose to use HiAnime, follow these safe browsing practices:

1. Use reputable ad-blockers: Unauthorized streaming sites often rely on aggressive advertising that can sometimes contain malicious content.
2. Never download executable files: Be extremely cautious of any prompts to download software, updates, or “players” from streaming sites.
3. Keep personal information private: Avoid signing up for accounts with real email addresses or personal information on unofficial streaming sites.
4. Consider a VPN: Beyond helping with access issues, VPNs add a layer of privacy protection when browsing.
5. Support official releases when possible: Consider supporting the anime industry through legal channels when your budget allows, such as subscribing to services like Crunchyroll or purchasing merchandise.

Frequently Asked Questions

Why is HiAnime showing a 404 error?

A 404 error usually indicates that the specific page you’re trying to access doesn’t exist. This could happen if the URL has changed or if content has been removed. Try accessing the main HiAnime homepage and searching for your anime from there. If the entire site gives a 404 error, it could mean the domain has changed or been taken down. Try using one of the alternative domain names like hianime.mn or hianime.nz.

Is HiAnime safe to use?

HiAnime itself doesn’t host malware, but as with many free streaming sites, the advertisements can sometimes be problematic. Using a good ad blocker can help protect your device. Never download any executable files or click suspicious popup ads while using the site.

Why do videos buffer constantly on HiAnime?

Constant buffering usually indicates network speed issues or server overload. Try lowering the video quality, using a wired internet connection, or watching during off-peak hours. Changing your DNS server to 1.1.1.1 or using a VPN might also help improve streaming performance.

Can I download anime from HiAnime?

HiAnime does offer download options for many anime episodes, but these features may not always work properly. If downloads aren’t working, try using a different browser or temporarily disable your ad blocker.

Why is HiAnime asking for captcha verification?

Captcha verification helps the site protect against automated access and potential attacks. If you’re seeing frequent captcha requests, it might be because you’re using a VPN that many other users are also using. Try a different VPN server or temporarily disable your VPN after loading the site.

Does HiAnime work on smart TVs?

HiAnime isn’t officially supported on smart TV browsers, but some users report success using the browser on certain Android TV devices. For better results, consider using screen mirroring from a device where HiAnime works well, or use a streaming device like a Firestick with a browser installed.

Why can’t I find dubbed versions of anime on HiAnime?

Not all anime series have dubbed versions available. If you’re looking for dubbed content, make sure to click the “Dub” button when it’s available for a series. Some newer or less popular shows may only be available with subtitles.

How often does HiAnime update with new episodes?

HiAnime typically updates with new episodes shortly after they air in Japan, usually within a few hours to a day. For seasonal anime currently airing, you can expect weekly updates following the Japanese broadcast schedule.